The mail-order service (hereinafter, this service) provided on the "Omi Tsuchiyama Tea / Maruyasu Tea Industry Website" (hereinafter, this site) operated by Maruyasu Tea Industry Co., Ltd. (hereinafter, our company) has been defined as follows. We will handle personal information in accordance with the privacy policy.

Definition of personal information

"Personal information" is information about a living individual that can identify a specific individual by the name, address, or other description contained in the information, and can be easily collated with other information. It is the one that can identify a specific individual.

Collection of personal information

This site may collect your personal information when you purchase products or make inquiries. When collecting, we will specify the purpose of use and use legal and fair means.

The personal information collected on this site is as follows.
1. Name, Frigana
2. Address
3. Phone number
4. Email address
5. Shipping information
6. Transaction history with our company and its contents
7. Information that can be identified by a specific individual by combining the above
Credit card information will be destroyed immediately after the approval procedure is completed, and will not be collected or stored in data or in writing.

Use of personal information

The purposes of using the personal information entrusted to us by our customers on this site are as follows.
1. Confirmation and inquiry of your order
2. Confirmation and inquiry of product shipment
3. Confirmation and inquiry of payment
4. When replying to an inquiry
We will not disclose or provide personal information to a third party without the consent of the customer except in the following cases.
1. When required by law, and when it is necessary for a national institution or local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by the law.
2. When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.

Security management of personal information

Personal information entrusted to us by our customers will be strictly managed by our staff, and viewing will be limited to those who have undergone training in accordance with our designated personal information protection manual. In addition, taking out information is strictly prohibited. For privacy protection and security, we do not store it on the WEB server managed by our shop. We will endeavor to prevent risks such as unauthorized intrusion into personal data, loss, falsification, and leakage of personal information by properly handling it in accordance with relevant laws and regulations.

Correction and deletion of personal information

Please let us know from the contact information about correction / deletion of personal information entrusted to us by our customers.

About the use of cookies

We may use cookies to provide you with better service, but this does not allow us to collect personally identifiable information and does not infringe on your privacy.
If you do not wish to accept cookies, you can change them in your browser settings.
* A cookie is information that is sent from the server computer to your browser and stored on the hard disk of the computer you are using.

About using SSL

When entering personal information, we use SSL (Secure Sockets Layer) technology to prevent interception, obstruction, or falsification of this information to ensure security.
* SSL is a function to send and receive eavesdropping prevention and data tampering prevention by encrypting information. By using SSL, it is possible to send information more securely.

Privacy policy changes

When we change the personal information we collect, the purpose of use, or other privacy policies, we will announce the changes to this page.